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Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

Cortex is a simple portal that helps developers work smarter by linking all your tools, setting clear rules, and slashing repetitive tasks. It speeds up onboarding, updates old code, and fixes issues fast. Over 100 big companies use it to save time and get better results.

Equip your frontline teams with a robust digital solution to simplify data collection and reporting. Handle inspections and audits effortlessly, even in remote locations, and create comprehensive reports on the spot, all integrated with Dynamics 365.