Assembled is the only unified platform for staffing and managing your human and AI support team.
AI for world-class support operations
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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Easy management of simple and complex projects
We help different businesses become digital, manage projects, teams, communicate effectively and control tasks online.
Plan more projects with Worksection. Use Gantt chart and Kanban boards to organize your projects, get your team onboard and assign tasks and due dates.
Generic directory service (for the EPICS tool set). Directory entries are channels with properties and tags. Applications can query a web service to retrieve channels based on wildcard matching on properties and tags, and manipulate the directory data.
Code has been moved to GitHub at https://github.com/ChannelFinder
The goal of this project is to implement an OPC UA communication stack using the python programming language. Currently we are working on a series of articles, describing how we can use python to implement the communication stack. Some code snippets have already been written!