Assembled is the only unified platform for staffing and managing your human and AI support team.
AI for world-class support operations
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
escapeNET is used to provide an user or customer with all the necessary information from the internet he can not get because company restrictions or proxy servers. It can be used to connect to different services on the internet from any computer.
Project Shutdowner allows the shutdown of remote computers across the internet, without requiring a windows version with the windows shutdown tool. Computers can be shut down from anywhere with the click of a button.
NodeCheck is a WMI-based Windows network node management suite of software. A library of routines is built upon to perform common tasks within the software. Uses an in-memory XML database for better portability and includes a suite of different administr
A couple of tools for enhance the capabilites of the \"Movistar TSM100 GSM/GPRS smartphone\".
It includes soft for adding your own MIDI melodies, images, and Java applications to the TSM100
telephone.
Synchronizes files b/w two or more computers. For people who work on more than one computer. Has options such as, tracking file size changes, flags such as stable,newest,read only, maintains directory structure. Works with TCP/IP and on multiple platforms
Log4Domino is a log framework that enables easy logging of Java and LotusScript code in a Lotus Notes/Domino environment. The package is partially built on Apache\'s log4j as the Java part is a direct extension of log4j specialized to the Domino enviro
The Industry Leading Platform for eCommerce Enablement and Analytics
With MikMak Insights, brands gain real-time eCommerce analytics on the channels, campaigns, creative, and audiences that drive conversions.
MikMak’s Where to Buy Shoppable Solutions help multichannel brands drive sales, grow market share, and increase profitability while reducing costs across categories such as CPG, Grocery, Alcohol, Beauty, Personal Care, Pet Care, Home Care, Consumer Electronics, Home Appliances, Toys, and more.
RandService is a Web Service which supplies pseudo- or true- random numbers through JAX-RPC API. Any random number generators can be used behind this Web Service.
We are developing a suite of software to control USB I/O devices.
Initially the support will be for Windows and Linux hosted Human Interface Devices (HID) although hopefully this will extend to virtual comms. port control in the future. API coming...
The goal of this project is to make a program (or a set of programs) to fully control a remote machine trought a TCP/IP network.
The project consist on two parts: The host app to receive & interpret commands and a GUI to send the commands (the client).
This project has been transferred to Webgeiser! http://webgeiser.sourceforge.net
PHP and MySQL driven organiser in the shape of a handheld computer. Modules, plugins and extra features will be available to add to the program's usefulness.
Very use
Revival/2k is a modular BBS/suite of internet servers and a web-site management system. It consists of multiple web applications (forums, mail, login, etc), internet servers (NNTP, POP3, etc) and a Telegard/Renegade styled telnet server all interacting
Active JMS is a freely available, non-proprietary, open source ActiveX JMS client API. With it, you can access a large majority of the JMS functionality without compromise.
This project is about building a global Internet Network Management System, based on distributed computing, allowing everyone to know how healthy the Internet is, from one's own local ISP to servers on the internet, and compare ISP's quality of service